Refund & Cancellation Policy

Last updated: 16 July 2026

1. Subscription Billing

Alpha Bills is billed monthly at ₹299, charged automatically to your chosen payment method on your billing date each month, via our payment partner Razorpay.

2. Cancellation

You may cancel your subscription at any time from the app's Settings screen, or by contacting us on WhatsApp. Cancellation takes effect at the end of your current billing period — you'll continue to have full access until then, and will not be charged again after cancelling.

3. Refunds

Because Alpha Bills provides immediate access to billing, CRM, and inventory tools upon payment, subscription fees already charged for the current billing period are generally non-refundable, including in cases of partial-month usage.

Exceptions are made in the following cases, at our discretion:

• A duplicate or accidental charge caused by a technical error.
• The Service was materially unavailable to you for an extended period due to a fault on our end.

To request a refund under these circumstances, contact us within 7 days of the charge via WhatsApp, with your registered shop phone number and payment details.

4. Free Trial

New shops may be offered a free trial period. No payment is collected during the trial, and you may stop using Alpha Bills at any point during the trial with nothing owed.

5. Failed or Halted Payments

If a recurring payment fails, your subscription may enter a grace period before access is paused. You can update your payment method and retry at any time to restore access without losing your data.

6. Data After Cancellation

Your bills, customer records, and inventory data remain safely stored after cancellation, in case you choose to resubscribe. See our Privacy Policy for data retention details.

7. Contact

For billing questions, cancellations, or refund requests, reach us via WhatsApp at +91 81028 06704.